Stiles Home Page
Main Top Menue
Home About Us • Warranty
00-05-01
About UsContact Us
Order Information
TwitterFacebook
Belt_logo_strip

 

Sponge Coverd Belting

Stiles Home Page

Warranty

Stiles can not extend warranties either verbally or in writing beyond those warranties issued by the many manufacturers which comprise our supply chain. Manufacturers warrant that their parts conform to their specifications.

Any warranty compensation is limited to, and can not exceed the pro-rated value of the product sold by Stiles.


Stiles will recommend products based on customer requirements, manufacturer specifications and recommendations, and our own application experience.


Ultimately it is the responsibility of the customer to choose and approve the appropriate product for their application. Since the application is outside the control of Stiles Enterprises and our various manufacturers, Stiles and the manufacturer will not assume liability for damage or events resulting from the application.


It should be noted that manufacturers of some products such as cellular sheet stock and cellular rollers have wide tolerances on color, density, acceptable pull on laminates, and other physical properties. In the case of some cellular products these wide tolerances go far beyond what seems reasonable.


Industry standards for dimensional tolerances on various product groups have varied ranges. Examples of this would be the tighter standard tolerances on metal parts as compared to rubber parts. It is not always possible to improve on standard tolerances. If tighter tolerances are required it usually translates into added cost which is passed on to the customer. When tight tolerances are critical, customers should bring it to Stiles's attention and request written confirmation of tolerances within which the provided product must conform.


It should be noted that acceptable Stiles part dimension ranges may be different from OEM parts when customer samples are provided for duplication. Because OEM parts may be difficult to measure, or may be at the limits of the acceptable OEM tolerance range, it is best to provide drawings with acceptable tolerances. When samples are provided for duplication it is important to specify if any specifications are particularly critical. For this reason it is helpful to include application information when new parts are being requested.


Potential future tolerance problems can often be avoided by addressing acceptable tolerance ranges of varied components when new equipment is designed. This may seem as common sense, but we have seen too many applications where clearances, take-ups, and other design components may have been based on a specific sample component, but did not allow for tolerance variations which would be standard to the component.

Adjust conveyor tensioning devices / take-ups to middle positions prior to measuring for required belting.

Improper storage, exposure to harsh chemicals, equipment malfunctions, improper machine set-up, extended duration in stressed state during down time, and poor repacking for resale can contribute to product damage which can void any warranty compensation.